Spirit Privacy Policy and Data Protection

How Casino Spirit Protects Player Data

We operate under licence OGL/2024/161/0191 issued by the Curaçao Gaming Authority, with Stable Tech N.V. as the operating entity. As part of this licence, our terms permit us to carry out proof-of-age and identity checks, as well as payment verification, on accounts registered with us. These checks exist to confirm that every player meets the minimum age of 18 and that payment methods used on the account genuinely belong to the account holder.

What we check and why

When we carry out identity or payment verification, we do so to confirm age, identity and ownership of the payment method used for deposits and withdrawals. We do not accept anonymous play funded through cryptocurrency: even where a player deposits in Bitcoin, Ethereum, Litecoin, Bitcoin Cash or Dogecoin, the same identity and payment verification rules apply as with any other method.

We also apply geographic restrictions on our services. Players connecting from the United Kingdom, the United States or Ukraine are among the jurisdictions where access is restricted under our terms, and any data processed in connection with an account from a restricted location is handled according to those same terms.

Data We Collect at Registration and Verification

Below is an overview of the categories of data we request and the stage at which we request them, based on our published terms.

Data type	Purpose	Collected during
Identity documents	Confirm age and identity of the account holder	Account verification
Payment details	Confirm ownership of the payment method used	Deposits and withdrawals

These two checks apply regardless of whether a deposit is made through a card, an e-wallet or a cryptocurrency listed among our accepted deposit and withdrawal methods.

Your Rights and How to Reach Our Support Team

Our terms allow us to request proof-of-age or identity documents, and payment verification, at any point an account is active with us. If a document is requested, we ask that it be supplied promptly, since outstanding verification can affect access to deposits or withdrawals while a check is pending. Our support team is available 24/7 for questions about what has been requested from an account and why.

If a player disagrees with how their data has been handled or wishes to raise a concern about an account decision tied to verification, our complaints process sets out how that is reviewed. Players can also check the status of an account at any time by signing in to their profile.

We accept a defined set of currencies, including EUR, USD, NOK, CAD, NZD, JPY, AUD and a number of cryptocurrencies, and the same account verification principles apply no matter which currency is used. Players who want a fuller picture of how this fits alongside our wider terms can see our overview of account safety for further detail.